Refund Policy

Effective Date: 2026-05-15 · Back to home

Notice: Baseline draft; not yet attorney-reviewed.

Summary

Refunds are reviewed on a case-by-case basis. Email aldaye2015@gmail.com from your account email to request one.

How to request a refund

Send an email to aldaye2015@gmail.com from the email address on your ALLDAY EDGE account. Include:

The account email associated with your subscription
The subscription tier (Rookie / Veteran / Elite Pro)
A brief reason for the request
Whether you want a partial or full refund

We typically respond within 3–5 business days. Approval is at our sole discretion.

When refunds are typically granted

You were charged for a subscription you intended to cancel before renewal.
A material technical failure on our end prevented you from using the Service for an extended period.
You were billed in error (e.g., duplicate charge, charge after cancellation).

When refunds are typically not granted

You used the Service substantially during the billing period and changed your mind afterward.
You disagree with the accuracy or usefulness of projections, grades, or recommendations — the Service is informational only and not a guarantee of outcomes.
Your DFS lineups or wagers did not perform as you hoped. We are not responsible for outcomes on DraftKings, FanDuel, or any sportsbook.
You violated our Terms of Service.

Cancelling a subscription

Cancelling your subscription is not the same as a refund. To cancel, open Settings → Account → Manage Billing in the app, which opens the Stripe Customer Portal. You can cancel anytime; your access continues until the end of the current billing period, after which it will not renew.

Processing time

Approved refunds are issued through Stripe to the original payment method. Stripe typically returns funds within 5–10 business days. We do not retain credit card information; all refunds flow through Stripe's processing.

Apple App Store purchases

If you subscribed through the iOS App Store, Apple processes the payment and handles refund requests directly. Contact Apple Support to request a refund for App Store purchases. We cannot refund Apple-billed subscriptions.

Chargebacks

If you initiate a chargeback through your bank or card issuer without first contacting us, we may suspend or terminate your account. We will respond to all chargeback claims with the supporting transaction record.

Contact

Refund questions: aldaye2015@gmail.com